Business Travel Safety and Security

Business travelers should take measures to ensure not only the safety and security of themselves but also their business information while traveling. Good security habits will help protect you and your company.

Corporate espionage is an increasingly serious threat for a business traveler. The perpetrator may be a competitor, opportunist, or foreign intelligence officer. In many countries, domestic corporations collect competitive intelligence with the help and support of their government. To mitigate this risk, your organization’s critical information and technologies should not reside on any hard copy or electronic device you take unless it is absolutely necessary, and if so, then you must safeguard the physical access to the information by using encryption and keeping the material on your person at all times. Hotel safes are not adequate protection.

You or your firm may be a target of a foreign country’s efforts to obtain information or technologies in order to increase their market share, build their economies, or modernize their militaries. Targeting methods include luggage searches, extensive questioning, and unnecessary inspection and downloading of information from laptop computers and other devices.

Beware that your conversations may not be private or secure. Most other countries do not have legal restrictions against technical surveillance. Most foreign security services have various means of screening incoming visitors to identify persons of potential intelligence interest. They also have well established contacts with hotels and common hosts that can assist in various forms of monitoring you. Electronic eavesdropping has been reported on airlines, in hotel rooms, taxis, and meeting rooms.

Cyber criminals from numerous countries buy and sell stolen financial information including credit card data and login credentials (user names and passwords).

In most countries, you have no expectation of privacy in Internet cafes, hotels, airplanes, offices, or public spaces. All information you send electronically can be intercepted, especially wireless communications. If information might be valuable to another government, company or group, you should assume that it will be intercepted and retained.

Before you go familiarize yourself with local laws and customs in the areas you plan to travel. You are expected to obey their laws, which may include dress standards, photography restrictions, telecommunication restrictions, curfews, etc. Plan your wardrobe so that it does not offend the locals, nor draw unwanted attention to yourself. Make copies of your passport, airplane ticket, driver’s license, and credit cards that you take with you. Keep one copy at home; carry a second copy with you but separate from the originals. This will help speed the replacement process if they are lost or stolen. Establish points of contact for your family to contact and for your foreign hosts to contact in the event of an emergency. Register your business trip with your government and obtain the phone number and address for Embassy or Consulate in the country(s) you plan to visit.

During Your Stay

Protect your passport! Theft of tourist passports is on the rise. It is recommended that you carry your passport in a front pants pocket or in a pouch hidden in your clothes, and that it remain with you at all times. Some hotels require you to leave it at the desk during your stay and they may use it to register you with the local police (a routine policy). Ask for a receipt and be sure to retrieve your passport before continuing your trip. If your passport is lost or stolen, report the situation immediately to the nearest Embassy or Consulate.

Be courteous and cooperative when processing through customs. Do not leave your bags unattended. Stay alert.

Use authorized taxis. You could be overcharged, robbed or kidnapped when using "gypsy" taxis.

Do not invite strangers into your room.

Avoid traveling alone, especially after dark.

Be conscious of your surroundings and avoid areas you believe may put your personal safety at risk.

Be wary of street vendors and innocent-looking youngsters. While one person has your attention, another might be picking your pocket.

Do not carry large amounts of cash. Always deal with reputable currency exchange officials or you run the risk of receiving counterfeit currency. Keep a record of your financial transactions.

Beware of new acquaintances who probe for information about you or who attempt to get you involved in what could become a compromising situation.

Beware of "phishing." Foreign security services and criminals are adept at pretending to be someone you trust in order to obtain personal or sensitive information.

Do not leave drinks unattended – someone could slip a drug into it that causes amnesia and sleep.

Beware that theft from sleeping compartments on trains is common.

Avoid long waits in lobbies and terminals, if possible. These areas may harbor pickpockets, thieves, and violent offenders. Laptop theft is especially common in airports.

Clear your Internet browser after each use: delete history files, caches, cookies, and temporary internet files.

Do not use non-company computers to log into your company’s network. Always consider any information conveyed through a non-company computer to be compromised, even if encrypted.

Do not leave electronic devices unattended. Do not transport them (or anything valuable) in your checked baggage.

Shield passwords from view.

Avoid Wi-Fi networks if you can. In some countries they are controlled by security services; in all cases they are insecure.

Do not allow foreign electronic storage devices to be connected to your computer or phone. They may contain malware or automatically copy your stored electronic data. Do not use thumb drives given to you – they may be compromised.

Security services and criminals can track your movements using your mobile phone and can turn on the microphone in your device even when you think it is turned off.

Avoid civil disturbances and obey local laws. If you come upon a demonstration or rally, be careful; in the confusion you could be arrested or detained even though you are a bystander.

Be mindful that in many countries, it is prohibited to speak derogatorily of the government and its leaders. It may be illegal to take photographs of train stations, government buildings, religious symbols, and military installations.

Avoid any actions that are illegal, improper or indiscreet.

Avoid offers of sexual companionship; it may lead to a room raid, photography, and blackmail.

Do not attempt to keep up with your hosts in social drinking.

Do not engage in black market activities. Do not sell your possessions. Do not bring in or purchase illegal drugs or pornography. Do not seek out political or religious dissidents.

Do not accept packages or letters for delivery to another location.

Keep a low profile and shun publicity. Do not discuss personal or business information with local news media and be careful what type of information you share with foreigners. They may have been directed to obtain information in order to exploit you or your company. Politely redirect the topic.

Do not gossip about character flaws, financial problems, emotional relationships, or other difficulties of your fellow coworkers or yourself. This information is eagerly sought by those who want to exploit you or your fellow travelers.

Evade criminals and terrorists by being aware of your surroundings and alert to the possibility of surveillance. Take mental notes of anyone following you and promptly report it to the appropriate security officials and/or your Embassy or Consulate. In general, criminals will strike when their target seems most lax about his/her security. If anyone grabs you, make a scene—yell, kick and try to get away! If you are kidnapped, remain alert and establish a program of mental and physical activity for yourself; try to remain calm and non-threatening.

If you are arrested for any reason, ask to notify your nearest Embassy or Consulate.

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